04 FIND THE RIGHT TEAM

Which service holds the answer?

A PP1 page question and a player-account problem need different help. Start by identifying where the issue happened.

Check the scope below
PP1
DIRECTORY

Pages and links

Article corrections, navigation and site policies.

01
APP
GAME SERVICE

Player accounts

Sign-in, verification and transaction records.

02

Where to begin

Match the question to its source

The team that holds the relevant record is the one that can explain it.

PP1

About this website

PP1 covers information published in this directory. Identify the page when raising a concern about:

  • A factual correction or outdated passage
  • A link that opens the wrong destination
  • Privacy wording or a site notice
  • An entry requiring review
APP

About an external account

Use the operator's documented support route for login, identity checks, deposits, withdrawals or game results. PP1 cannot view or change those records.

Make the issue clear

Prepare a short explanation

  1. Keep the page address or app name.
  2. Describe the action taken and the result expected.
  3. Include a relevant error or reference, with private information removed.
  4. For game issues, find support inside the app or on its verified website.

Never send passwords, one-time codes or identity documents to the directory.